Privacy

Below you will find detailed information on data protection on our websites with reference to the GDPR.

Contact

If you have any questions, please do not hesitate to contact us.

Name and address of the responsible person
Rocket Enterprise Solutions GmbH
Hafenplatz 4-6
48155 Münster
Deutschland
Telefon: +49 30 609 839 962
E-Mail: office@rocket-es.com
Geschäftsführung: Michael Rodenberg, Samar Abou-Jaoudé, Achim Thywissen
Impressum: https://www.rocket-es.com/imprint 

Name and address of the data privacy officer
Manuel Bräuer
Emdenzeile 3
13585 Berlin
Telefon: +49 157 562 943 68
E-Mail: datenschutzbeauftragter@rocket-es.com

Privacy policy of www.rocket-es.com

To obtain information on the personal data, the purpose and the parties to whom this data is communicated, contact the owner.

Provider and responsible person

Types of data collected

The owner does not provide a list of the personal data collected. Full details of each type of personal data processed are provided in the designated sections of this Privacy Policy or selectively through explanatory text displayed prior to data collection.

Personal data may be provided voluntarily by the user or, in the case of usage data, may be collected automatically when using this application. Unless otherwise specified, the provision of all data requested by this application is mandatory. If the user refuses to provide the data, this may result in this application being unable to provide its services to the user. In cases where this application expressly states that the provision of personal data is voluntary, users may choose not to provide such data without any consequences for the availability or functioning of the service.Users who are unclear about which personal data is mandatory may contact the provider.

Any use of cookies - or other tracking tools - by this application or third-party service

providers used by this application is for the purpose of providing the service requested by the user and any other purposes described in this document.
Users are responsible for all third party personal data obtained, published or disclosed through this application.

Type and place of data processing


Processing methods
The provider processes user data in a proper manner and takes appropriate security measures to prevent unauthorised access and unauthorised forwarding, modification or destruction of data.

Data processing is carried out by means of computers or IT-based systems in accordance with organisational procedures and practices that are specific to the stated purposes. In addition to the data controller, other persons may operate this application internally (human resources, sales, marketing, legal, system administrators) or externally - and in that case, where necessary, designated by the data controller as processors (such as technical service providers, delivery companies, hosting providers, IT companies or communication agencies) - and thus have access to the data. An up-to-date list of these parties may be requested from the provider at any time.

Location
Data will be processed at the Provider's premises and at all other locations where the entities involved in data processing are located.

Depending on the location of the users, data transfers may involve the transfer of the user's data to a country other than their own. To learn more about the location of the processing of the transferred data, users can consult the section detailing the processing of personal data.

Storage period
Unless otherwise specified in this document, personal data will be processed and stored for as long as is necessary for the purpose for which it was collected and may be kept for longer periods if necessary to comply with a legal obligation or based on the user's consent.

Further information for users

Legal bases of the processing
The provider may only process personal data of users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: In some jurisdictions, the provider may be allowed to process personal data until the user objects to such processing ("opt-out") without relying on consent or any other of the following legal bases. However, this does not apply if the processing of personal data is subject to European data protection law;

  • the data collection is necessary for the fulfilment of a contract with the user and/or for pre-contractual measures arising therefrom;

  • the processing is necessary for compliance with a legal obligation to which the provider is subject;

  • the processing is related to a task carried out in the public interest or in the exercise of official authority vested in the provider;

  • the processing is necessary to protect the legitimate interests of the provider or a third party.

In any case, the provider will be happy to provide information about the specific legal basis on which the processing is based, in particular whether the provision of personal data is a legal or contractual obligation or a prerequisite for the conclusion of a contract.

Further information on the length of stay
Unless otherwise specified in this document, personal data will be processed and stored for as long as is necessary for the purpose for which it was collected and may be kept for longer periods if necessary to comply with a legal obligation or based on the user's consent.

Therefore:

  • Personal data collected for the purpose of fulfilling a contract concluded between the provider and the user will be stored until the complete fulfilment of this contract.

  • Personal data collected for the purposes of the provider's legitimate interests will be retained for as long as is necessary to fulfil those purposes. Users can obtain more information about the provider's legitimate interests in the relevant sections of this document or by contacting the provider.

Furthermore, the provider is permitted to store personal data for a longer period of time if the user has consented to such processing, as long as the consent is not revoked.

Furthermore, the provider may be obliged to retain personal data for a longer period of time if this is necessary to comply with a legal obligation or by order of an authority.

After the retention period has expired, personal data will be deleted. Therefore, the right to information, the right to erasure, the right to rectification and the right to data portability cannot be asserted after the retention period has expired.

The rights of users
Users may exercise certain rights in relation to their data processed by the provider. Users have, to the extent permitted by law, in particular the right to do the following:

  • Revoke consent at any time. If the user has previously consented to the processing of personal data, he or she may revoke his or her own consent at any time.

  • object to the processing of their data. The user has the right to object to the processing of their data if the processing is based on a legal basis other than consent.

  • receive information regarding their data. The user has the right to know whether the data is being processed by the provider, to be informed about individual aspects of the processing and to receive a copy of the data.

  • Verify and have corrected. The user has the right to check the accuracy of his/her data and to request that it be updated or corrected.

  • request restriction of the processing of their data. Users have the right to restrict the processing of their data. In this case, the provider will not process the data for any purpose other than storage.

  • request deletion or other removal of the personal data. Users have the right to demand that the provider delete their data.

  • Receive their data and have it transferred to another person responsible. The user has the right to receive his or her data in a structured, common and machine-readable format and, if technically possible, to have it transferred to another controller without hindrance.

  • File a complaint. Users have the right to lodge a complaint with the competent supervisory authority.

Users also have the right to be informed about the legal basis for the transfer of data abroad or to an international organisation governed by international law or established by two or more countries, such as the UN, and about the security measures taken by the provider to protect their data.

Details of the right to object to processing

Where personal data are processed in the public interest, in the exercise of a sovereign power conferred on the provider or to safeguard the provider's legitimate interests, the user may object to such processing by providing a justification relating to his or her particular situation.
Users are informed that they may object, free of charge and without giving reasons, to the processing of personal data for direct marketing purposes at any time. If the user objects to the processing for direct marketing purposes, the personal data will no longer be processed for these purposes. Users can find out whether the provider processes personal data for direct marketing purposes in the relevant sections of this document.


How the rights can be exercised
All requests to exercise users' rights may be addressed to the provider via the contact details provided in this document. Requests may be made free of charge and will be answered by the provider as soon as possible, at the latest within one month, and users will be provided with the information required by law. Any rectification or erasure of personal data or restriction of processing shall be notified by the provider to all recipients to whom personal data have been disclosed, if any. Unless this proves impossible or involves a disproportionate effort. The provider shall inform the user of these recipients if the user so requests.

Further information on the collection and processing of data

Legal measures
The user's personal data may be processed by the provider for the purposes of legal enforcement within or in preparation of legal proceedings arising from the improper use of this application or the associated services. The user declares that he/she is aware that the provider may be required by the authorities to hand over personal data.

Further information about the user's personal data
In addition to the information set out in this privacy policy, this application may provide the user, upon request, with further contextual information relating to specific services or to the collection and processing of personal data.

System protocols and maintenance
This application and third party services may, for operational and maintenance purposes, collect files that record the interaction that takes place through this application (system logs) or use other personal data (e.g. IP address) for this purpose.

Information not included in this privacy statement
Further information on the collection or processing of personal data can be requested from the provider at any time via the contact details listed.

Changes to this privacy policy
The provider reserves the right to make changes to this privacy policy at any time by informing users on this page and, if applicable, via this application and/or - as far as technically and legally possible - by sending a message via users' contact details available to the provider. Users are therefore advised to check this page regularly and in particular to check the date of the last modification indicated at the bottom of the page.

Insofar as changes affect a data use based on the user's consent, the provider will - insofar as necessary - obtain a new consent.

Date of this privacy policy: February 19, 2025